Privacy Policy

With this Privacy Policy, Dieng Dev aim to transparently explain how and why Dieng Dev gather, store, share and use your personal data in a manner consistent with the laws of the countries in which Dieng Dev do business. Your privacy and the security of your personal data is, and will always be, enormously important to us. Where this Policy refers to "personal data" it is referring to any information that relates to an identified or identifiable living individual.

This Privacy Policy applies to websites, mobile applications, forums and every kind of blogs of Dream Games and any other online or offline services provided by Dream Games. It also applies to our marketing and advertising activities on all platforms and other services that we may provide to you from time to time. In this Privacy Policy we refer to our games, websites, marketing and advertising activities and other services collectively as our "Services".

Under this Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile application, access and/or play our games, or interact with our websites or other Services. If you have any other concerns about providing data to us or it being used as described in this Privacy Policy you should not use our games or other Services. This Privacy Policy is intended to meet requirements globally, including those in North America, Europe, Turkey, Asia-Pacific countries and other jurisdictions.

1. Use of Personal Information and legal grounds

We processes your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:

Contact Information, including your country or region, or username.

User Generated Content, including any files, documents, videos, images, data, or information you choose to upload or transmit through your communications with us or your use of the Services.

Survey Information, including feedback and ratings you provide relating to our Services.

Inferences, such as information generated from your use of the Services, reflecting predictions about your interests and preferences.

We use this data to provide our games and Services to you, including optimizing our Services, customization of in-game offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy.

2. Who we share information with

We will not share any Personal Data that we have collected from or regarding you except as described below:

Information Shared with Our Service Providers. We engage external service providers to work with us to administer and provide the Services. As part of that they will process your Personal Data on our behalf. These external service providers have access to your Personal Data only for the purpose of performing services on our behalf, in compliance with this Privacy Policy, and we make sure each one is contractually obliged not to disclose or use your Personal Data for any other purpose. The service providers we use help us to:

Run, operate and maintain our Services through third party platform and software tools;

Perform content moderation and crash analytics;

Run email and mobile messaging campaigns;

Perform game and marketing analytics;

Administer live events, competitions, sweepstakes and promotions, including registering players, managing check-in and attendance, verifying eligibility and prize fulfilment;

Provide payment attribution;

Provide technical and customer support; and

Process payments for live events ticketing or other purchases.

3. Third party account data

The personal information we collect when you login via a Third Party Account may depend on your privacy settings for that Third Party Account.

We don’t control how such third parties collect, use and share your personal information. You should review the relevant third party privacy policy for more information.

- Age: For age verification purposes, we may collect date of birth from users before we permit them to use the Services.

- Purchases: If you make a purchase within the Services through the relevant store, we may collect and maintain your purchase history and details however, we do not receive your credit card number.

- Customer Service: We may collect emails, chat records, attachments and customer opinions for customer consultation, handling complaints and other business, delivering announcements, and performing customer support tasks.

- Other Automatically Collected Info:

Device Identifiers. We may collect IP information, unique device identifier, device ID, advertising ID, application ID or other identifiers

The following information may be collected while you use the Services:

- Activity and usage records, game scores, credits, access logs, improper usage record and fraud detection information, device information (model, service provider information, OS information, language and country information,),

- Precise geo-location data (GPS, with your consent)

Domain name, browser type and operating system device type and other statistical or technical information related to your device or the version of our Services that you are using.

4. Children's Privacy

It is very important to us to protect the health of young children online. Accordingly, we do not knowingly collect or retain personal data or non-personally identifiable information from underage users, except as permitted by law to support our internal operations.

In this Privacy Policy, references to underage users refer to users who have not reached the age of consent to the processing of personal data in their country of residence:

Croatia, Germany, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia - 16 years or younger

Czech Republic, France, Greece, Slovenia - 15 years or younger

Austria, Bulgaria, Cyprus, Italy, Lithuania, Spain - 14 years or younger

US, UK and any EU country not listed above - 13 years or younger.

5. Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Safety

The personal data you provide to us is stored on servers located in secure facilities and is protected by protocols and procedures designed to ensure that such data complies with industry standard security, such as firewalls and data encryption. However, no server, computer or communication network or system, or data transmission over the Internet, can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us or through the Services.

By using the Services or providing us with Personal Data, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Services. If we learn that a security system has been breached, we may attempt to notify you electronically by posting a notice on the Service or by sending you email.

7. Questions and complaints

For any inquiries, complaints, feedback or other matters related to personal information protection which arise while you use the Services, please contact the Data Protection Officer or the responsible department.

Data Protection Officer and Responsible Department

Department: Data Protection Part

Contact: Customer Service 234bulanbintang@gmail.com

You also have the right to file a complaint with your local data protection authority, if you are not satisfied with the way we are processing your personal data.